This can easily happen if you have a cancelation.  In Google Calendar you need to remember to remove the FIRST-HOLD status before deleting the Google Calendar entry.. but have no fear, if you forgot, we have a solution for you.

You can remove or edit an entry in your FIRST-HOLD Holds & Bookings screen.

Click the icon in the upper left corner of your dashboard.

This will open your holds and bookings screen and find the event.  You can sort by date, event name by clicking the arrows in the header.  You can also use the search feature.

 

Once you've found your event, click the 3 dots on the right side of your entry, you will see a drop down that says edit or release.  Click release if the entry needs to be removed from your FIRST-HOLD calendar.

 

Other questions? Reach out to our Customer Success Team at hello@first-hold.com